Loyalty program terms
Version 2026-10 · Draft — please review with the business owner.
- Membership is free and personal. One account per person.
- Each confirmed cookie purchase earns 2 points, capped at 20 per level. Points have no cash value.
- Member and Master sticker sets unlock at 10 points. Master members also unlock one offer of 3 cookies at RM6 each. At 20 points, members can upgrade to the next level.
- VIP members unlock permanent RM7 pricing from 2 points, and agent/staff application eligibility at 20 points. Applications do not automatically grant a role.
- Member prices currently apply to cash orders; online offers require the shop payment connection to be restored.
- Rewards, point values and expiry may change; we'll tell you before they do.
- We may suspend accounts that misuse the program.
- You can ask us to delete your account at any time from your profile.